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Frequently Ask Questions (FAQS)- Can't find your question here? Contact us.

What is valet trash service?

Valet trash is a convenient doorstep pickup service where residents place their tied trash bags in a provided bin outside their door during designated hours. Our team collects the trash and disposes of it properly-helping communities stay clean, safe, and hassle-free.

 

 

 

 

Who is this service for?

We specialize in serving:
- HOAs (Homeowners Associations)
- Senior living communities (55+, assisted living, and retirement residences) - Multifamily homes (apartment complexes, townhome communities, condos)

How does valet trash benefit our community?

- Increased property value and curb appeal
- Cleaner common areas and less dumpster overflow
- Added convenience for seniors and busy residents
- Boosted resident satisfaction and lease renewal rates
- Improved safety-residents no longer need to walk to distant dumpsters at night

How does the service work?

1. Residents place bagged trash in the provided bin outside their door between 6:00 PM - 8:00 PM. 2. Our uniformed valet team collects it between 8:00 PM - 12:00 AM.
3. Residents bring the empty bin back inside by the following morning.

Is the service customizable for different communities?

Yes! We offer:
- Flexible pickup schedules
- Contract flexibility (starting at 6 months)  
- Optional recycling collection
- Community-wide rollout plans

We tailor the service to suit your property's layout, resident needs, and HOA or management preferences. Please contact for more details. 

Do residents need to be home?

No. As long as trash is placed out on time in the proper bin, our team will collect it-quietly and professionally.

Is recycling available?

Yes! We offer optional recycling pickup for communities that require it. We'll coordinate with your management team to ensure residents have clear, simple guidelines.

What items are not accepted?

For safety and efficiency, we do not collect:
- Loose or leaking trash
- Bulk items (e.g., furniture, mattresses)
- Hazardous materials (e.g., batteries, paint, sharp objects) - Yard waste

How do we get started?

Contact us today to schedule a free property walkthrough. We'll assess your community layout, answer any questions, and design a plan that works for you. Implementation is fast, and we handle resident education and setup with ease.

Why should I work with Bin There Valet Trash?

Working with a local valet trash provider offers distinct advantages: 

- Direct Access & Faster Response Times 

- Tailored Service for Your Community 

- Higher Quality, More Reliable Service 

- Support Local Economy 

- Flexibility You Won't Get Elsewhere 

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