Frequently Ask Questions (FAQS)- Can't find your question here? Contact us.
What is valet trash service?
Valet trash is a convenient doorstep pickup service where residents place their tied trash bags in a provided bin outside their door during designated hours. Our team collects the trash and disposes of it properly-helping communities stay clean, safe, and hassle-free.
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Who is this service for?
We specialize in serving:
- HOAs (Homeowners Associations)
- Senior living communities (55+, assisted living, and retirement residences) - Multifamily homes (apartment complexes, townhome communities, condos)
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How does valet trash benefit our community?
- Increased property value and curb appeal
- Cleaner common areas and less dumpster overflow
- Added convenience for seniors and busy residents
- Boosted resident satisfaction and lease renewal rates
- Improved safety-residents no longer need to walk to distant dumpsters at night
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How does the service work?
1. Residents place bagged trash in the provided bin outside their door between 6:00 PM - 8:00 PM. 2. Our uniformed valet team collects it between 8:00 PM - 12:00 AM.
3. Residents bring the empty bin back inside by the following morning.
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Is the service customizable for different communities?
Yes! We offer:
- Flexible pickup schedules
- Contract flexibility (starting at 6 months)
- Optional recycling collection
- Community-wide rollout plans​
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We tailor the service to suit your property's layout, resident needs, and HOA or management preferences. Please contact for more details.
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Do residents need to be home?
No. As long as trash is placed out on time in the proper bin, our team will collect it-quietly and professionally.
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Is recycling available?
Yes! We offer optional recycling pickup for communities that require it. We'll coordinate with your management team to ensure residents have clear, simple guidelines.
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What items are not accepted?
For safety and efficiency, we do not collect:
- Loose or leaking trash
- Bulk items (e.g., furniture, mattresses)
- Hazardous materials (e.g., batteries, paint, sharp objects) - Yard waste
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How do we get started?
Contact us today to schedule a free property walkthrough. We'll assess your community layout, answer any questions, and design a plan that works for you. Implementation is fast, and we handle resident education and setup with ease.